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Accenture in the Philippines is currently looking for Customer Service Associates (Insurance/Health) who will be responsible in performing the following day-to-day tasks:

You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.

What are we looking?

Open to college graduates, college undergraduates and associate degree graduates
Must have at least 1 year of work experience in health or insurance industry handling voice account
Amenable to work in Cubao, Quezon City
Willing to work on-site once recalled

Why join Accenture?

Competitive salary package, company bonuses, and performance incentives
Night differential
Loyalty, Christmas gift, Inclusion and diversity benefits
Paid sick and vacation leaves
Expanded maternity leave up to 120 days*
HMO coverage (medical and dental) from day 1 of employment
Life insurance
Employee stock purchase plan
Retirement plan
Accessible locations
Healthy and encouraging work environment
Career growth and promotion opportunities

How to apply?

Click on "Proceed" and answer the online questionnaire.

*Terms and conditions apply.

Privacy Policy: https://www.accenture.com/ph-en/careers/life-at-accenture/privacy-policy

Consent Form

I understand and agree that the information, including my Personal and Sensitive Personal Information, particularly:

my full name
my contact numbers
my email
my residence
my employment history, education
data about my race / ethnicity / religion / disability / gender and self-identified LGBT status, for purposes of government reporting where required, as well as to understand the diversity characteristics of the Accenture workforce will be used for the purposes described above and may be used for other purposes described in this document or related thereto, in accordance with the Philippines’ Data Privacy Act of 2012.

I understand that access to my personal information will be limited to those Accenture employees or vendors who have a need to know the information for the purposes described in this document and its Global Data Privacy Statement. These include, but are not limited to, the following:

Accenture Recruitment
Accenture Human Resources
Accenture Marketing +Communications
Accenture Global Business Services Network (GBSN) Philippines

I agree that this information may include but is not limited to information stated above, as well as other personal information found in the supporting documents provided by me for the same purpose.

In cases where I will need to provide personal information of third parties, I warrant and represent that:

I have given written notice to the third party of the intention to use his or her personal information or sensitive personal information for the above purpose;
I have obtained written consent of the third party to the use or provision of such personal information; and
the intended use of such personal information or sensitive personal information by Accenture is consistent with and covered by the consent of the third party.

By clicking the proceed button, I consent to the use or processing of the information by Accenture for the purposes described above, including any transfers of that information to other countries in which Accenture’s worldwide organization does business from time to time.

I understand that such use or processing will be carried out in accordance with the Philippines’ Data Privacy Act of 2012, which together regulate the way in which Accenture collects and uses personal data and my rights as a data subject. Where applicable, and where I have provided Accenture with any personal information of another person (for instance, a family member), I hereby certify that I have ensured that such person is made aware of the information contained in this privacy statement and I have secured their written consent for the use and processing of such information.

Accenture Operations Open Position: CSR - Health/Insurance (Entry Level)

About Accenture PH